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Kohl's
Kohl's began as a Milwaukee grocery store chain founded by Polish immigrant Maxwell Kohl in 1927, before the company transitioned into department store retail in the 1960s and eventually sold off its original grocery operations entirely to focus on apparel and home goods. The chain built its business model around suburban strip-mall locations rather than traditional indoor shopping malls, a strategic choice that gave it more convenient, easily accessible parking and store access than mall-anchor competitors during a period when many other department stores were mall-dependent. Kohl's became known for its extensive loyalty rewards program and frequent significant discount promotions, along with more recent partnerships allowing in-store Amazon returns, reflecting an effort to drive consistent store foot traffic in an increasingly online-shopping-dominated retail environment. Kohl's combination of its suburban strip-mall retail strategy and its aggressive loyalty and discount promotional model has made it one of the most resilient traditional department store chains in modern American retail.
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Sears
Sears began as a mail-order watch business founded by Richard Sears in 1886, and its subsequent mail-order catalog, offering everything from clothing to entire mail-order houses, made it one of the most significant retail forces in American history for well over a century. Sears pioneered numerous major retail innovations, including the Craftsman and Kenmore private-label brands and, for a time, held the title of largest retailer in the United States, with its catalog serving as a genuine lifeline for rural Americans without easy access to city stores. The company's dramatic decline through the 2000s and 2010s, culminating in a 2018 bankruptcy filing, became one of the most widely studied cautionary tales of legacy retail failing to adapt to e-commerce and changing consumer habits, despite its historic dominance for most of the 20th century. Sears's combination of its historic mail-order catalog dominance and its dramatic, closely watched later decline has made it one of the most historically significant department store chains in American retail history.
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