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Zoom
Zoom was founded in 2011 by Eric Yuan, a former Cisco WebEx engineer who left the company after growing frustrated that WebEx's aging technology couldn't keep pace with a rapidly changing video conferencing market, and he set out to build a simpler, more reliable alternative from scratch. The company grew steadily through the 2010s before experiencing extraordinary, unprecedented growth in 2020, when the COVID-19 pandemic forced widespread remote work and remote schooling, causing Zoom's daily meeting participants to increase from roughly 10 million to over 300 million within just a few months. Zoom's name became so closely associated with video calling during the pandemic that "to Zoom" briefly entered everyday vocabulary as a generic verb for video conferencing broadly, similar to how "Google" became synonymous with web searching, regardless of which specific platform someone actually used. Zoom's combination of founder Eric Yuan's frustration with his former employer's outdated technology and its extraordinary pandemic-driven growth has made it one of the most consequential technology companies to emerge from the 2020s remote-work era.
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Microsoft Teams
Microsoft Teams launched in 2017 as part of the Microsoft 365 (then Office 365) productivity suite, built to combine video conferencing, chat, and file collaboration in a single application deeply integrated with Microsoft's existing Word, Excel, and PowerPoint software. The platform saw a massive surge in adoption during the 2020 pandemic, benefiting significantly from its bundled inclusion in Microsoft 365 business subscriptions that many companies already held, giving Teams a built-in distribution advantage over standalone video conferencing competitors. Microsoft positioned Teams as a direct successor to its earlier Skype for Business enterprise product, eventually retiring Skype for Business entirely in favor of Teams, and the platform has continued expanding into broader workplace collaboration features beyond pure video calling. Microsoft Teams's combination of its deep integration with the broader Microsoft 365 productivity suite and its pandemic-era surge fueled by existing enterprise licensing has made it one of the most widely used video conferencing platforms in corporate environments.
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